Now through December 31, 2017 receive free USPS Priority Mail shipping on all orders shipped within the United States. Average delivery time is 2-4 business days, excluding Sunday and Holidays. USPS Priority Mail delivery timelines are not guaranteed. Shipping time does not include order processing time – please allow up to 48 business hours for order processing.
Cyclops Gear offers free regular ground shipping for all consumer orders within the United States.
Free shipping does not apply to commercial or corporate orders.
Customer paid “USPS Priority Mail” orders are processed on an expedited basis, ahead of regular ground orders. Average delivery time is 2-4 business days, excluding Sunday and Holidays. USPS Priority Mail delivery timelines are not guaranteed.
Customer paid “USPS Priority Mail Express” orders are processed first each business day, ahead of all other orders. Delivery time is 1-2 business days, excluding Sunday and Holidays. USPS Priority Mail Express is guaranteed within its delivery timeline. All USPS Priority Mail Express orders must be placed by 3:00 PM MT Monday-Friday to obtain this service.
Depending on the location where your order will be delivered, additional expedited shipping methods may be available. Shipping rates will be calculated with either table rate or real-time rates from available carriers such as USPS, DHL, UPS, and FedEx. At checkout, you will be prompted to choose a shipping method for your order.
Shipping costs are based on the shipping method you choose, as well as the weight and destination where the order will be shipped. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Your order must be received with successful payment authorization by 3:00 PM MT (Mountain Time) or your order may not be shipped until the following business day.
Orders are shipped on business days, Monday – Friday, excluding weekends and US Federal holidays.
For all orders, you will receive an email confirming your order immediately after a successful order is placed, and a second notifying you of the tracking information once the order leaves our Order Fulfillment Center.
Once your tracking number has been created, your order is no longer eligible for modification.
A customer signature is required for all orders over $100, express deliveries, and larger or oversized boxes.
ITEMS OUT OF STOCK
Please note that items are not guaranteed to be in-stock. If we are unable to complete your order, you will be notified via email as soon as possible, generally within 2-4 business days.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES OR PACKAGES DELAYED IN TRANSIT. IF THIS OCCURS, PLEASE FILE A CLAIM WITH THE UNITED STATES POSTAL INSPECTION SERVICE. STOLEN USPS SHIPMENTS CONSTITUTE A FEDERAL CRIME AND ARE INVESTIGATED BY THE UNITED STATES POSTAL INSPECTOR. THIS IS A SERIOUS OFFENSE AND WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.
TRACKING YOUR ORDER
For all orders, you will receive an eMail confirming your order immediately after a successful order is placed, and a second notifying you of the tracking information once the order leaves our Order Fulfillment Center. To track your order, please visit https://tools.usps.com/go/TrackConfirmAction_input or follow the tracking link found in your order shipment confirmation email. Once your tracking number has been sent, your order is no longer eligible for modification.
We ship globally. All non-US international shipments will utilize real-time or table rates from available carriers such as USPS, DHL, UPS, or FedEx.
FREE SHIPPING IS NOT VALID ON INTERNATIONAL SHIPMENTS
Any and all fees or costs levied by any foreign government, without limitation, are the responsibility of you, our customer. Cyclops Gear is not responsible for customs, duties, tariffs, taxes, import fees or any other fees associated with your order.
RETURN RESTOCKING FEE
For orders that are refused or returned unopened, or that have obvious wear or tear, or an order value $100 or greater are subject to a 15% restocking fee, and may be refused as a return.